F.A.Q.  

Frequently Asked Questions

 

 

How do I reserve a bounce house unit?

You may fill out our form visit rental lease form page then select your unit and date. Then fax back or email back to our office.  You can also reach us directly at (888) 818-2373.   We are available in most times of year 24 hours a today.

 

How far in advance should I make my reservation?

You should make your reservations as soon as possible.  Our units are very popular and sometimes we are booked up weeks or months in advance. Weekends are our most popular rental days so book them early.

 

Is sales tax included in the price?

No, Due to the differences in the tax rates of the areas we serve these are additional. Ky Sales Tax is 6%

 

How much room is needed for a bounce house or slide?

You will need to provide a level area of about 18' x 18' with an overhead clearance of 17' for our units. Slides will require a space of 18' x 25' with an overhead clearance of 20'.

 

How many children fit in the bounce house? 

Unit Size	Children 8 & under	Children 9-12	Teens	Adults
13 x 13	6	4-5	3-4	2
15 x 15	8	5-7	4-5	3

 

Can you set up on any surface?

Yes, our units can be set up on grass, concrete or even indoors. Please note the area must be free of rocks, sticks and other sharp objects. Please let us know what surface you would like the unit set up on when booking, this way we can have the proper anchors available.

 

Do you deliver and set up the bounce houses?

Yes. We deliver, set up and sanitize all bounce house units before your party starts.  We also insure that the units are in good working condition as we test the units for safety after set up.

 

Will you supply an attendant for my event?

We can provide an attendant for each unit you rent. There is a $15 per hour, per attendant charge, with a minimum of 2 hours required. Please request an attendant when making the reservation so we can make the proper arrangements.

 

Can I pick the time that you deliver and pick-up the bounce house?

You decide on the specific rental time and we'll be there anywhere from 30 minutes to 2 hours before that for set up. You do not pay for set up time. Rentals are for jumping time only. We pick-up the unit after the party is over, but please allow up to 3 hours for pick-up. If an exact time is needed please let us know and we will work with you.

 

Will I have to pay a delivery charge?

There is normally a small delivery fee.  However some areas do not require a delivery charge.

 

What kind of power is required?

All units must be within 50 feet of a 15 amp electrical outlet.
 

What if I need a generator?

We have a generator available when needed. There will be a $65 charge on all generators.
 

Are your units safe?

Yes, providing all the rules outlined on the operating procedures page of your rental contract are followed. Furthermore, all of our units come equipped with a safety entrance/exit ramp.

 

How long does it take to set up the bounce house?

It takes about 20 minutes to set up the unit and review the safety guidelines with you.

 

What are my responsibilities as the renter of the bounce house?

A responsible adult must be assigned to supervise the children while the unit is in use. The adult must know all the safety rules and also be the enforcer of these rules. The renter is responsible for the safety of the children and the care of the equipment.

 

What if it is rainy or windy?

Extreme Action Amusements reserves the right to cancel a reservation due to heavy rains or high winds (over 25 mph). There is no penalty to the renter.  We will call on the morning of your party to confirm the reservation. At that time you have the option of canceling your order.  Should you decide to proceed with your order in such weather conditions, once the unit is delivered, there will be no refunds should the weather conditions consist of heavy rains or high winds.

 

Does Extreme Action Amusements have insurance?

YES! We are fully licensed and insured to operate in several states. 

 

When is payment due?

Payment in full is due upon delivery. Payment in cash, personal check with ID, or money order is due at time of delivery.

Extreme PRICE Guarantee !!!  We guarantee to beat any competitiors price by 10%  We look forward to speaking with you. You can also contact us on line, click here.